We will contact you by e-mail with a delivery date within 48 hours of recieving your order.
We require a signature on delivery as confirmation. If we are unable to obtain a signature, if no one is at home for example, then a re-delivery charge of £20 will apply. We cannot leave goods without a signature.
You can change the delivery date that we have provided you with, but we must be informed within 48 hours of the scheduled date.
At times to assist you, we may give an approximated time of delivery. This is only an estimate and is no way binding. We may arrive earlier or later than stated.
If we are unable to deliver due to extreme weather conditions then we will reschedule your delivery without cost.
If you have chosen to have your shed installed by our time served fitters then we require a solid level base, such as flags, concrete or decking. The base only needs to be the same size as the shed being delivered but must be at least 6” or 140mm away from fences, walls or other obstructions If a base is not provided and our fitters cannot install your shed then we will leave the shed flat packed for you to erect yourself and will refund the installation price. If you decide, after we have delivered your shed, you would like our fitters to install your shed we will charge £20 plus the price charged for installation depending on the shed you have.
Treatment – Your shed has received a base coat of quality Timber preservative. We recommend that you treat your shed as soon as possible to ensure full protection and treat your shed regularly to ensure a long life. Due the nature of timber during prolonged spells of rain the timber may allow some moisture ingress. This can be remedied by coating your shed with an oil, silicon or PVA based treatment.